Knowledge Base
Comprehensive guides on flight passenger rights and compensation laws
Complete guide to your rights under European flight compensation law
What is EU261?
EU Regulation 261/2004 establishes common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long dela...
How flight compensation rules work in the UK post-Brexit
UK261 Overview
After Brexit, the UK retained EU261 rules as UK261, maintaining the same passenger rights and compensation levels. The regulation applies to flights departing f...
Step-by-step guide to claiming flight compensation
Step 1: Check Your Eligibility
Verify that your flight qualifies for compensation under EU261 or UK261 regulations. Consider the departure/arrival airports, airline, delay dur...
What airlines must provide during flight disruptions
Care and Assistance
During delays and cancellations, airlines must provide:
- Meals and refreshments - Reasonable in relation to wait...
Important deadlines for making flight compensation claims
Claim Time Limits
The time limit for making a claim varies by country:
- UK - 6 years from the date of the flight
Complex situations and how they affect your compensation rights
Connecting Flights
For connecting flights, compensation is based on your arrival time at the final destination. If you miss a connection due to a delay on the first flight, yo...
Quick Reference
Compensation Amounts
€250 - €600 depending on distance
Time Limits
Up to 6 years in most countries
Your Rights
Protected under EU261/UK261